‘Online Monitoring’: The Consumer Goods Giant Looks to Exploit Vaseline’s Viral TikTok Trend.
As a product discovered more than 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline might not appear as an obvious target for digital platform algorithms.
However, its rise as a viral TikTok topic has positioned it at the vanguard of an marketing transformation, in which large companies are investing heavily in content creators and putting fewer resources into advertising goods in legacy broadcasters.
From Oil Rigs to Online Hacks
First created commercially in the 1870s by a chemist, Robert Cheeseborough, who observed drillers rubbing their skin with a byproduct of the drilling process. Currently, a wave of user-generated videos have chronicled its broad application in “everyday tips”.
Promoted as a fix for dirty sneakers or making fragrance last longer, along with a cure for creaky hinges. It has even been deployed to prevent the annoyance of crisp flavouring sticking to fingers.
Leveraging the Buzz
Spotting its digital renaissance, marketers at Unilever enhanced the tricks by asking their own scientists to test them and providing creators with the outcome data.
Claims that Vaseline reduced the sensation of spicy food on lips were confirmed. This was also the case for ideas it could lengthen scent duration and rejuvenate purses. Claims that it would bleach teeth or extend lashes were disproven.
The ‘Social Listening’ Strategy
Outdoor advertising and television commercials would once have been the cornerstone of its marketing push. However, this online trend has helped convince executives to dramatically increase investment in content creators.
This tracking of digital spaces to guide corporate planning has been termed “social listening”. Unilever's CEO, freshly instated, has stated the intention is to spend 50% of its massive marketing spend on social media content.
Adapting to New Consumer Habits
A leading Unilever executive, who is spearheading the social media effort, said the company was merely adjusting to novel methods of connecting with customers. She said interacting online “without killing the party” was crucial.
“How can companies join discussions credibly? This has perpetually been our aim as brands, since the era of community gossip and sharing usage tips.
“There’s this moving away from a one-to-many model, where we would just broadcast out … Currently, it's countless discussions, diverse communities. The evolution of platform algorithms means that these audiences appear specific, however, they are large.
“Having your brand advocated by users, talked about by other people, that is how you can build trust and relevance. Creators are critical to that. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
This plan mirrors profound shifts taking place in media consumption, with the youth demographic spending more time on digital networks than television, magazines or radio.
The shift is reflected in drops in traditional media advertising. Within the United Kingdom, commercial funding for major broadcasters have fallen by more than £600m in inflation-adjusted terms since 2019.
Influencer Marketing Expansion
This further signifies a merging of functions as large companies almost become production houses themselves, linking up with numerous influencers to boost their products.
A commercial director at a major talent agency said: “Naturally, an exodus of attention away from some legacy media and they are dedicating far more hours to social platforms like Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Many companies report to us consumers have more faith in suggestions from the individuals they follow more than they trust ads. This is a persistent pattern.”
He added firms may also cut expenditures by investing in creators over big traditional media campaigns, which also permits simpler message refinement to test effectiveness.
Such methods are increasing. Marketing investment on the creator economy is growing fourfold quicker than the broader media sector. Across the United States, it has more than doubled since 2021 and is forecast to attain tens of billions in 2025.
The Enduring Power of Broadcast
Regardless of the massive shift, executives said they believed broadcast ads retained significant importance to play, as networks still held the capability to frame public debate.
The executive noted: “A top-tier ROI marketing event is still the Super Bowl. It’s not about those broadcasters saying: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”